Prepare your property.Then welcome your first guests.

Step 1 of 5

Add your property.

1. After signing in, start with the setup wizard. Paste an Airbnb, Booking.com or eChalupy listing link and review the prefilled details. No link? Continue without one; you can add the property manually.
2. Open the created property under Properties. Add its address, guest contact details and check-in/check-out times. Enable other settings gradually according to your needs.

Enlarge application screenshot

Step 2 of 5

Connect your first booking source.

Start with Airbnb, Booking.com or another source that supports iCal. Supported booking emails can add more information. Add direct bookings manually.

1. Copy the complete iCal link from the correct listing's calendar on Airbnb, Booking.com or another platform.
2. Open the property's calendar settings in Superhostem, paste the link, name the source and save.
3. Compare imported arrivals, departures and blocked dates with the source calendar. For multiple units, check that each is assigned correctly.

iCal imports dates and blocked periods, usually not prices or complete guest details. For other platforms, look for iCal export and match each calendar to the correct property.

Step 3 of 5

Prepare guest records and UbyPort access.

First arrange access for guest reporting and the details your municipality needs. The guest register then draws on bookings and completed online check-ins.

UbyPort: choose your situation

I don't have UbyPort yet

1. Open the new-property registration request

   On the UbyPort home page, click the green “Žádost o registraci nového ubytovacího zařízení” button at the top. You do not need the sign-in form below it yet.

   Open the UbyPort form

   Enlarge application screenshot

2. Enter the property, operator and contact details

   Fill in the accommodation details and address, then the operator and contact person. Check the contact email carefully. Prepare separate registrations for properties at different addresses.

3. Request automated reporting access as well

   In “Ostatní informace” at the bottom, select the number of login accounts and enter the application and its developer as shown. This also gives you access for reporting through Superhostem.

   Number of login accounts

   Operator account + 1 account for automated reporting

   Application

   Superhostem

   Application developer

   Superhostem s.r.o.

   Enlarge application screenshot

4. Generate the PDF and submit your request

   Check the form and generate the PDF request. Filling in the form alone does not complete registration: send the PDF to the Foreign Police Directorate. Attach it to a data-box message addressed to:

   Recipient’s data box

   ybndqw9

   No data box? Other submission options

   Send an electronically signed submission to reguby@pcr.cz following the police instructions. An ordinary unsigned email is not a listed submission method.

   Send a printed request by registered post or deliver it in person: Ředitelství služby cizinecké policie, Olšanská 2, 130 51 Praha 3.

   Once your request is processed, you will receive a document with your access details. Enter the web-service credentials in the relevant property’s UbyPort settings in Superhostem.

I have an IDUB but no web service access

Do not register the property again. A regular portal login alone is not enough to submit data from the app. Request an account for automated data submission and include your IDUB.

Recipient:Foreign Police Service Directorate · data mailbox ybndqw9
Subject:Request for an account for automated data submission

Dear Sir or Madam,
For the accommodation establishment with IDUB [ENTER IDUB], I request an account for automated data submission through Superhostem (Superhostem s.r.o.).

Thank you.
[OPERATOR NAME]

Download the request template (.txt)

Fill in the details in square brackets. This template is for already registered establishments. For a new registration, submit the PDF generated by UbyPort.

I already have web service access

Use your existing credentials for the property. Switching to Superhostem does not require a new registration. Enter the credentials in the correct property's settings and verify the connection.

Not sure which access you have? Check it against the document from the police, or ask during your initial consultation.

Enlarge application screenshot

Local accommodation fee: prepare details for your municipality

Contact the municipality responsible for the property address about the stay fee. Check its registration form, rates, exemptions and deadlines. After registration, keep the registration number, variable symbol and payment details. Enter them and the municipality data-box ID under Properties → property details → Municipal fees. Rules vary by municipality.

Where to enter municipality details

Enlarge application screenshot

What to do each month

Open Municipal fees and select the correct period; the default is usually the previous month. Expand stays and check nights, paying and exempt guests. Download and check the PDF before filing. Send via data box prepares a message you confirm after signing in to your data box. QR payment prepares payment details for your banking app. Then mark fees as paid and reported only when actually completed.

Finally, check the guest register

Registration-form details stay with the reservation. Check completeness and the correct property. In the guest register, choose a date range and prepare an overview or PDF. Review records regularly rather than only at month-end.

Based on the Superhostem Help Centre. Submitting an application:Czech Police instructions. Guide links open in a new tab.

Step 4 of 5

Set up messages and the cleaning overview.

A message link or QR code on arrival

The reservation detail contains a prepared message with a registration link. Copy it into the platform chat or set up an automatic message. For property links, match stay availability to sending time: for example, three days before arrival in both places. A printed QR poster from property settings is an alternative on arrival.

An overview for cleaners and colleagues

Create a separate link for each cleaner or team. Choose allowed properties and necessary details; share prices and guest names only when needed. Others only need a browser link. You can subscribe to your own calendar in your phone’s calendar app.

Step 5 of 5

Try a stay from a guest's perspective.

Open the guest link in a private browser window. Check the property, stay availability and message clarity. Check where submitted details appear. Before testing real reporting, decide which system will submit it to avoid duplicates.

• Open and test the guest form
• Check details and prepared outputs
• Verify instructions and cleaning access