Superhostem uses Mistral OCR to read the document number and citizenship during online check-in. The guest reviews and confirms the values. A document portrait can also be extracted for photo comparison; optional private data review can flag citizenship differences for your team.
One confirmed number throughout the app. Check-in, guest records and the house book use the same document-number field.
Mistral also powers projects at
BNP Paribas
CMA CGM
France Travail
From document to confirmed number
SAMPLE DOCUMENT
AB123456
Photograph the document
Keep the number readable and all four corners in view.
Interactive illustration. Guests always review and confirm the extracted number.
What OCR fills—and what the guest completes
Read the information you need without asking guests to copy the same number twice.
Document number
Read, check, confirm
OCR proposes the number. The guest can correct it before confirming; the confirmed value is used by the form and guest records.
One saved field
Optional portrait
Extract the portrait when needed
The Strict level extracts the document portrait and asks the lead guest for a selfie for photo comparison.
Host photo review
Citizenship
Read the citizenship, keep residence separate
The guest checks the citizenship read from the document. Names, birth date and address remain guest-entered. With private data review enabled, a reliable OCR reading can be compared with saved citizenship.
Guest confirms
Your property sets the requirements
Manual entry, number-only scanning or document scanning with a portrait: the chosen level controls the guest form.
Document numberOCR number only
Lead guest photosNot requested
SignatureRequired
Verification levels compared
Requirement
Light
Medium
Strict
Document number
Entered manually
OCR number only
OCR number and portrait
Lead guest photos
Not requested
Not requested
Selfie + AI comparison
Signature
Not requested
Required
Required
Example with OCR and AI features available. Account permissions and property settings determine the actual guest requirements.
From the real application
The guest’s confirmation and the owner’s requirements are two parts of the same flow.
The number stays editable until the guest chooses Confirm and use.Light, Medium and Strict configure document capture, photos and signature together.
Actual Superhostem components with sample data. The OCR result shown here is simulated for the example.
Mistral OCR · Mistral AI
Less typing. Easier guest checks.
Powered by Mistral, the French AI company. Its technology helps us speed up document entry and gives hosts a second look at guest photos.
Mistral OCR
With AI OCR enabled, Mistral OCR reads the document number from a photo. The guest checks and confirms the number before it enters the form.
Photo comparison with Mistral AI
Mistral AI compares the lead guest’s selfie with the document portrait. The result helps the host review the photos; it does not prove identity.
Chosen by businesses and public services
From banking to shipping and employment services, Mistral helps teams work with documents and everyday information.
BNP Paribas
Faster access to internal documents and AI-assisted data extraction across the banking group.
CMA CGM
AI support for shipping documents, customer enquiries and day-to-day logistics.
France Travail
Jobseeker-profile summaries and easier access to employment rules for France’s public employment service.
European technology behind your photo checks
For document reading and photo comparison, we chose Mistral, a French AI specialist. These images are processed through its European regional service.
How we handle the data
Our Mistral OCR and photo-comparison requests use Mistral’s EU regional endpoint, with no automatic fallback to the global endpoint. Mistral documents infrastructure in EU and EFTA countries for this service.
This concerns model processing, not a guarantee for all storage. Mistral states default EU hosting, while allowing some transfers and operational metadata outside the region. Superhostem’s application storage and retention are separate.
Text checks are a separate AI feature. Mistral’s European regional processing applies to document OCR and photo comparison, not to text review.
What is read, who confirms it and what happens if a photograph is unclear.
Does OCR fill every personal field?
No. This feature reads the document number and, in the combined mode, extracts a portrait. The guest completes names, birth date, citizenship and address.
Can guests skip scanning?
The host chooses the requirement. Light uses manual entry; OCR-enabled modes require scanning. Guests check and may correct the recognised number before confirming. An unreadable scan requires another photo.
Is the original document photo stored?
In OCR mode, Superhostem does not save the original image to the guest’s document storage. The image is processed by the configured OCR engine. A required portrait or selfie can be stored separately for photo review.
Will every document scan work?
Document format, sharpness and glare affect extraction. The guest must confirm the number. If the scanner cannot read it, the form asks for another photo.
Less copying. A clearer check-in.
Use a guest form that follows the requirements you set for each property.